Fed up with xBox?

[BonnieS]

So, we had the Red Ring o'Death about a month and a half ago. We finally got it back, have had it about 3 weeks, and we got the Red Ring again! Yes, a second Red Ring! I'm so fed up with xBox I could spit. Of course, we call & have to go through the whole song & dance again, but we were told we would not be put through to a supervisor. I swear, I'm calling Seattle tomorrow; this is ridiculous.

The reason it sucks so badly? We just downloaded "Still Alive" for Rock Band. We never got to play it. :^(

Anyone else got any xBox horror stories?

[Len]

Man, that sucks! What a terrible April Fools Joke. I am afraid that I'm going to get the Red Ring again. But so far, so good. Do you think they will keep supporting these failures? I mean, multiple problems with machines, it's got to be costing them millions.

[BonnieS]

Well, I've been doing some recon. Really, I'm trying to get a hold of contact information for the guy who runs the entertainment division at Microsoft...J. Addell or something like that. It's all part of my master plan to take Microsoft down. I've discovered Microsoft expects to spend $1 BILLION on repairs. But that's the joke; they're not really repairing anything, are they?

But seriously, in my research, I've read reports of people sending their consoles back 4,5,12 times. In the majority of cases, however, they want payment by the third return. So I guess the answer is that they'll support the failures as long as they feel like it. When they don't, they say the end user broke it. I read one report of a person who'd sent their console back in DEC '07 and still doesn't have it back in MAR '08. And in my conversations with xBox Customer Service (quite possibly the biggest example of irony I've ever seen), I'm not surprised. They suck.

When I finally get someone on the phone, I'm going to make it clear this is why I've switched to Apple for my computing needs. *insert evil laugh here*